Gordon & Surrounds · 24/7
Your Plumber Gordon: Plumbing Done Right on the Upper North Shore
1000+ five-star reviews
Licensed plumbers in Gordon. $0 call out, a fixed price before work starts, and a real person on the phone day or night.
- Licensed & Insured, Lic #275278C
- $0 Call Out Fee
- Lifetime Labour Warranty
- 1000+ Five-Star Reviews
- Lic #275278C
- Licensed & Insured
- $0 Call Out Fee
- Lifetime Labour Warranty
- On-Site Fast, 24/7
- 1000+ five-star reviews
- Real Humans Answer, Day or Night
- Lic #275278C
- Licensed & Insured
- $0 Call Out Fee
- Lifetime Labour Warranty
- On-Site Fast, 24/7
- 1000+ five-star reviews
- Real Humans Answer, Day or Night
- Lic #275278CNSW plumbing licence, fully insured, water and gas
- $0 Call Out FeeIt costs nothing to get us to your door
- Lifetime Labour WarrantyIf it's not right, we come back. No questions. No cost.
- 1000+ five-star reviewsSydney homeowners have rated us five stars over a thousand times
1000+ five-star reviews across Sydney. $0 call out fee. And a fixed price before any work begins. The price we quote is the price you pay. No exceptions.
Gordon homes
A suburb built on a shale ridge
Gordon sits on a ridgeline of shale and reactive clay, falling away through bushland toward Stony Creek. The housing stock tells the story in three layers: Federation homes from the 1890s to 1915 on large leafy blocks, mid-century brick and weatherboard houses, and newer apartments near the station.
Why that matters for plumbing:
- Pre-1940 homes were plumbed with earthenware clay drainage that cracks and offsets with age.
- The dense canopy and bushland interface push roots into the joints of older sewer lines.
- Steep yards draining toward the creek can scour and surcharge in heavy rain.
Different eras, different pipes, different problems. We work on all three layers every week.
What we do
The full range for Gordon homes
Whatever is wrong with the water in your house, it lands in one of four buckets. Each bucket has its own team of pages below, so start with the one that sounds like your problem.
Emergency plumbing covers water where it should not be, right now: toilets overflowing, no hot water, gas leaks, plus burst pipes and blocked drains.
General plumbing covers the everyday jobs and the planned ones: residential plumbing, maintenance plumbing, toilet repairs, toilet installation, bathroom plumbing, kitchen plumbing, tap and mixer tap repairs, shower and leaking shower repairs, leak detection, water filters, appliance and dishwasher installation and backflow testing.
Drainage covers everything that carries water away from your house: drainage repair and installation, blocked sewer, stormwater, CCTV drain inspections and pipe relining.
Hot water covers systems of every type and age: hot water repair, hot water replacement, hot water installation, plus the selection pages for gas, electric and instant systems.
Not sure which service you need?
Call and tell us what is going on. A licensed plumber will point you the right way and price the job before we start.
Local knowledge that matters
Common plumbing problems around here
Every suburb has a fault pattern, and this one is written in its trees and its soil.
Roots in the sewer line. Mature street trees and adjoining bushland drive roots into ageing sewer connections on older blocks. The first sign is usually a gurgling floor waste or a slow main bathroom drain, and the fix starts with a CCTV inspection to see where the roots are getting in.
Clay drains losing their fall. Earthenware pipes in pre-1940 homes fracture, offset and trap debris. When clearing stops holding, pipe relining can give the line a new interior without excavating a Federation garden.
End-of-life hot water units. Long-held large family homes often run hot water systems well past their service life. When a tank starts weeping from the base, it is usually a replacement, not a repair.
Old gas fittings. Many Federation and mid-century houses retain decades-old gas pipework and fittings that need upgrading during renovations, which is also the right moment to check the whole installation.
Do not wait on this
Emergency plumbing: what to do first
- Toilet overflowing Shut the water off at the cistern or the isolation tap, then call.
- No hot water Check the pilot light or the breaker before you assume the worst; then call.
- Gas leaks If you can smell gas, turn the supply off at the meter, open windows, and call from outside.
- Burst pipes Know where your water meter is now, before you need it in a hurry.
- Drains surcharging in a storm Intense downpours on the ridge overwhelm older drains and surcharge gully traps.
While you wait for the van, the make-safe steps matter more than the mopping. Water off at the meter, gas off at the bottle or meter, hot water valve isolated. Then we take over.
General plumbing for period and modern homes
A dripping mixer tap in a Rosedale Road apartment and a leaking shower behind a Federation wall in a Cecil Street weatherboard are two different jobs, and we price them differently because they are.
The everyday work
The planned work
The invisible work
Drainage on a shale ridge
Diagnosis first, digging last. That is the whole philosophy of our drainage work, and it saves gardens.
The decision path runs CCTV inspections to see the fault, jetting to clear it, then a choice between drainage repair and relining based on what the camera showed. If the pipe is simply full of roots, clearing the blocked drain may hold for years. If it has collapsed, no amount of jetting will save it.
- Older houses Recurring slow drains and gurgling usually mean roots in a clay sewer line.
- Apartments near the village Surcharging floor wastes in storms point to shared stormwater capacity.
- Steep blocks Yards falling toward Stony Creek scour at the outfall long before they block at the pit.
The canopy is the quiet culprit. Leaf litter from the suburb's heavy tree cover loads gutters and pits every autumn, and one intense Sydney downpour turns that load into a blockage.
Hot water for large family homes
Most homes here are older families in mostly-owner-occupied houses, and the hot water systems in them tend to be worked hard and replaced late.
Choosing a system
Repair or replace?
Sizing matters
How it works
How a job works
- 01
Call us and talk to a plumber
Speak to a licensed plumber, not an answering machine. Tell us what's going on and we'll tell you what happens next.
- 02
We turn up when we say we will
Your plumber arrives on time, in a stocked van, ready to start, not ready to have a look and come back next week.
- 03
Fixed price before we lift a spanner
You get the full price in writing before any work begins. No surprises, no obligation. If you say no, that's fine. The call out cost you $0.
- 04
Fixed right, backed for life
The work is done properly, tested, and covered by our Lifetime Labour Warranty. If it's not right, we come back. No questions. No cost.
Why locals call us first
Why locals choose Your Plumber Gordon
The price we quote is the price you pay. No exceptions
Every job is priced upfront, in writing, before work starts. Weekend or weekday, day or night, with no overtime surprises.
$0 Call Out Fee
Getting us to your door costs nothing. You only ever pay for work you've approved.
Licensed & insured, Lic #275278C
Every plumber on the team is fully licensed and insured. Your compliance certificates are sorted, every time.
Lifetime Labour Warranty
Our workmanship is guaranteed for life. If it's not right, we come back. No questions. No cost.
Stocked vans, first-visit fixes
Our vans carry the parts for the common jobs, so most problems are fixed on the first visit, not after a second call out.
Fair, upfront pricing. No surprises.
Upfront fixed pricing, no hourly surprises
We don't charge by the hour, and we don't do estimates that grow. Your plumber assesses the job, gives you a fixed written price, and that's what you pay. The price we quote is the price you pay. No exceptions.
- $0 call out: the assessment and quote cost you nothing
- One fixed price, in writing, before any work begins
- No overtime rates: nights and weekends priced the same way
- Card, cash and payment plans accepted
No surprises, no obligation. If the price doesn't work for you, you owe us nothing.
The price we quote is the price you pay. No exceptions.
What locals tell us
What homeowners around here say
1000+ five-star reviews
We keep reviews plain: Sydney homeowners have rated us five stars more than a thousand times. That is the whole claim, and it is the only one we make.
What those reviews tend to share is not the plumbing. It is the phone being answered, the van arriving when promised, and the invoice matching the quote. The plumbing is the part you expect; the rest is the part you remember.
You can read more about how we work on the about page, or check the FAQ for the questions we hear most.
The crew behind the van
No business names here, just the working arrangement. A small local crew of licensed plumbers works the same streets week in and week out, from the village strip along the Pacific Highway out to the bushland edges near Edward Street.
Licence #275278C is displayed on every quote and invoice, and every job that needs one gets its compliance certificate. If you want to reach a human rather than a form, the contact page has the number and the callback option.
Where we work
Where we work around Gordon
We cover the suburb itself plus its neighbours, working as one team across the whole Ku-ring-gai pocket:
The van reaching you has usually just left a job nearby, stocked for the faults the local houses actually develop: clay drains, root intrusion, ageing hot water units and older gas fittings.
Good questions, straight answers
Questions Gordon locals ask
Do you charge a call out fee?
No. Coming to your door costs nothing, the fixed written quote lands before work starts, and declining it leaves you owing us nothing at all.
My Federation home has clay sewer pipes that keep blocking. Can you help?
Yes. Earthenware clay drains in pre-1940 houses crack and invite roots in, and we clear them, camera-check them, and can reline them without digging up the garden.
Are you licensed and insured?
Fully. Every job runs under licence #275278C with full insurance behind it, and the compliance certificates that protect your paperwork arrive with the invoice.
Can you fix a burst flexi hose in a renovated bathroom at night?
Yes. Burst flexi hoses are a frequent after-hours call in renovated homes, and a licensed plumber picks up the phone day or night, never a machine.
What areas do you service?
We cover Gordon plus Killara, Pymble, West Pymble, St Ives and Roseville, working these streets constantly rather than commuting in from across Sydney.
Do gutters and stormwater pits really need clearing on the ridge?
Yes. Heavy canopy leaf fall from streets near the Ku-ring-gai Flying-fox Reserve packs older stormwater pits and pipes, and autumn and winter are the worst months.
How does your pricing work?
We never bill by the hour. Your plumber assesses the job, then hands you one fixed written price covering the complete fix, with nothing tacked on afterwards.
Is your workmanship guaranteed?
Yes. Our Lifetime Labour Warranty sits behind every job, so if the work is not right we return, no questions asked and no cost to you.
Can you replace a hot water system on a weekend?
Yes. Nights and weekends are priced the same way as weekdays because overtime rates do not exist here, and ageing units in long-held family homes give little warning.
Ready when you are
Need a plumber in Gordon? We're ready now.
Call (02) 9072 0504 and speak to a licensed plumber, not an answering machine, 24/7, including weekends and public holidays. Prefer a callback? Leave your details and we'll call you back fast, day or night.
Call (02) 9072 0504. $0 call out, fixed price before any work begins.